Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: first name, last name, username
• Contact Data: email address, telephone numbers, billing and delivery addresses
• Financial Data: payment card details
• Transaction Data: details about payments and purchases
• Technical Data: IP address, browser type, device information
• Usage Data: how you use our website and services

How We Use Your Information

We use your personal data for:

• Processing and delivering your orders
• Managing payments and detecting fraud
• Providing customer support
• Sending you marketing communications (with your consent)
• Improving our website and services

Email and Push Notifications

Transactional Notifications

We send transactional notifications related to your orders without requiring additional consent, as they are essential to the service:

• Order Confirmation: Sent immediately when you place an order
• Shipping Updates: Notifications when your order is shipped
• Delivery Notifications: Alerts when your order is delivered
• Order Tracking: Real-time updates on your order status via Packeta API

Review Requests

After delivery, we may send you a review request (typically 3-7 days later) asking for feedback. You can opt out anytime by clicking unsubscribe in the email.

Marketing Notifications

Marketing notifications require your explicit consent (GDPR compliant). We only send promotions if you:

• Checked "Subscribe to newsletter" during checkout
• Opted in through account settings
• Provided consent through a sign-up form

You can unsubscribe anytime via email links or account settings.

Push Notification Consent

Browser push notifications require explicit browser permission. We store your subscription token only for delivering notifications and delete it when you unsubscribe.

Order Tracking

We use Packeta API for automated shipment tracking. Your tracking number is stored and checked regularly to provide real-time delivery updates without manual checking.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those who have a genuine business need to know it.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

Cookies

We use cookies to improve your browsing experience and analyze site traffic. You can set your browser to refuse cookies, but some features of our site may not function properly as a result.

Third-Party Services

We use these third-party services that process your data:

• Packeta: Shipping and tracking
• PayPal/PayU: Payment processing
• Trustpilot: Review collection (optional)

Each service has its own privacy policy. We recommend reviewing their policies.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at privacy@webstore.com